Terms of Service
Rabta (arqo ka product) istemal karne se pehle yeh qawaid parh lein. Rabta.com ya WhatsApp par Rabta ke number se baat karke, aap in terms se muttafiq ho jate hain.
Seedhi baat — 30 second mein
- Rabta sirf buyer aur supplier ko WhatsApp par milata hai. Maal nahi bechta, delivery nahi karta, payment nahi leta.
- Deal, payment aur delivery aap dono ke darmiyan hoti hai — Rabta us mein fareeq nahi.
- Verified ✓ ka matlab: Rabta team ne dukaan khud dekhi. Maal ki quality ki guarantee nahi.
- Rabta kisi deal par commission nahi leta. Paid plans sirf badge aur visibility ki fees hain.
- Reseller: ya supplier ki tay shuda fixed Rs commission (wakala), ya margin — pehle maal khareed kar qabza, phir MRP tak bechna.
- Fake listing ya jhooti detail par listing hataai ja sakti hai.
1Rabta kya hai — aur kya nahi
Rabta ek connector hai: hum buyer aur supplier ko WhatsApp par seedha connect karte hain. Rabta marketplace nahi hai — hum khud koi maal nahi bechte, warehouse nahi rakhte, delivery nahi karte, aur kisi bhi transaction ka payment hold nahi karte.
2Koi commission nahi — listing free se shuru
- Buyer ke liye Rabta abhi free hai (launch offer).
- Supplier ke liye basic listing free se shuru hoti hai.
- Verified ✓ aur Featured ★ jaisay paid tiers sirf trust aur visibility ke liye hain — yeh badge/promotion fees hain, koi transaction commission nahi. Rabta kisi bhi deal par commission nahi leta.
- Free features launch offer ka hissa hain; koi bhi paid plan lagne se pehle Rabta pehle se bata dega aur aap ki marzi se hoga.
Free features are part of the launch offer; before any paid plan applies, Rabta will tell you in advance and it will be your choice.
مفت سہولیات لانچ آفر کا حصہ ہیں؛ کوئی بھی پیڈ پلان لگنے سے پہلے رابطہ پہلے سے بتائے گا اور یہ آپ کی مرضی سے ہوگا۔
3Verified badge ka matlab
Verified ✓ badge iska matlab hai ke Rabta team ne us business ko physically visit kar ke confirm kiya hai ke woh waqai exist karta hai. Iska yeh matlab nahi ke Rabta us business ke maal ki quality, delivery time, ya kisi deal ki guarantee deta hai.
4Transactions seedha aap ke darmiyan hoti hain
Jab buyer aur supplier WhatsApp par connect ho jate hain, us ke baad ki poori baat cheet, negotiation, payment, delivery aur quality — sab seedha un dono ke darmiyan hoti hai. Rabta is mein kahin bhi involved nahi hota — na payment collect karta hai, na maal handle karta hai, na kisi dispute mein fareeq banta hai.
5Reseller program
Reseller (Saathi) program mein do hi tareeqe hain. Supplier profile par saaf likhta hai ke kaun sa:
- Commission (wakala / dallali): maal aur qeemat supplier ki. Reseller customer ko supplier tak pohnchata hai, supplier khud customer ko maal bechta aur bhejta hai, aur reseller ko apne kaam ki ujrat milti hai. Ye ujrat pehle se tay, fixed raqam (Rs per piece ya per order) honi chahiye aur deal se pehle profile par dikhni chahiye — percentage ya baad mein tay hone wali raqam nahi.
- Margin: do alag soday hain. Pehle reseller supplier se wholesale par maal khareedta hai aur khud ya apne courier ke zariye qabza leta hai; phir woh maal apne customer ko MRP tak bechta hai. Customer ka pehla order sirf booking / wada hai, asal sale qabze ke baad hoti hai. Is model mein supplier reseller ke customer ko seedha maal nahi bhejta — aisa ho to woh commission model hai.
Ye tarteeb mufti sahib se tasdeeq shuda hai. Settlement seedha supplier aur reseller ke darmiyan hota hai — Rabta na paisay handle karta hai, na tracking karta hai, na kisi commission calculation mein involved hota hai.
6Aap ki zimmedariyan
- Apni listing ya RFQ mein sahi, sach maloomat dein.
- WhatsApp par respectful tareeqay se baat karein.
- Fake listing, jhooti product details, ya kisi ko dhoka dene ki koshish na karein.
7Listing hataana
Rabta ko haq hasil hai ke woh koi bhi fake, ghalat, ya policy ke khilaf listing bina pehle bataye hata de, taake directory ka trust barqarar rahe.
8Zimmedari ki hadd (Limitation of liability)
Rabta "as-is" bunyad par faraham kiya jata hai. Hum koi guarantee nahi dete ke koi supplier hamesha available hoga, ya koi RFQ ka jawab zaroor milega. Rabta, uske founders aur team kisi bhi indirect ya consequential nuqsan ke zimmedar nahi jo Rabta ke istemal se paida ho.
9Tabdeeliyan
Jaise Rabta grow karta hai — nayi cities, nayi categories, nayi pricing tiers — yeh terms update ho sakti hain. Badi tabdeeli hone par is page ki "Last updated" date badal jayegi.
10Rabta karein
In terms se mutaliq koi sawaal ho to WhatsApp par +92 333 0300150 par likhein, ya email karein: hello@arqodigital.com. Hamari Privacy Policy bhi zaroor parhein.